Shipping policy
Thank you for visiting and shopping at Pioju. Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
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All orders are processed within 1 to 2 business days (Monday – Friday, excluding holidays).
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Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Transit Time & Costs (United States)
| Shipping Method | Handling Time | Transit Time | Shipping Cost |
| Standard Shipping | 1 – 2 Business Days | 3 – 7 Business Days | Free Standard Shipping |
Order Tracking
Once your order has shipped, you will receive an email notification containing a tracking number. You can use this tracking number to follow your package status online. Please allow 24 to 48 hours for tracking information to update.
Delays & Issues
If your shipment experiences a delay longer than expected, or if your package is marked as delivered but you haven't received it, please contact us immediately at info.usciko@gmail.com or call +1 848-207-4277.