Shipping policy

Thank you for visiting and shopping at Pioju. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

  • All orders are processed within 1 to 2 business days (Monday – Friday, excluding holidays).

  • Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Transit Time & Costs (United States)

Shipping Method Handling Time Transit Time Shipping Cost
Standard Shipping 1 – 2 Business Days 3 – 7 Business Days Free Standard Shipping

Order Tracking

Once your order has shipped, you will receive an email notification containing a tracking number. You can use this tracking number to follow your package status online. Please allow 24 to 48 hours for tracking information to update.

Delays & Issues

If your shipment experiences a delay longer than expected, or if your package is marked as delivered but you haven't received it, please contact us immediately at info.usciko@gmail.com or call +1 848-207-4277.